Guide on Payment, including but not limited to:
- Changing Payment Method
- Upgrading Services
- Add Funds
For active customers (customers with VPS service is still active and / or have received information that has been activated VPS), no need to make a reservation / order again to extend.
The bill (invoice) for the following month, will be created / generated and emailed to the active subscriber H-9 (9 days before the due date), except Dedicated Server customer.
- H-2, a reminder email will be sent via email to active subscribers.
- H+1, (Time deadlines / grace period) The first warning email will be sent via email to active subscribers, and the VPS will be suspended.
- H+2, The second warning email will be sent via email to active subscribers.
- H+3, The third warning email will be sent via email to active subscribers, and the service will be terminated permanently, if there is no response and / or feedback from customers.
We would like to thank them if customers can make payments on time, confirming the payment of bills by calling numbers (invoice) to: billing@serverkeren.com and do not use past deadline (grace period) to make payment, because there is no guarantee that in the future VPS deadline will not be terminated immediately. Customers can also use the AREA CLIENT to keep track of bills and services are active (running).
Another way to do an extension (if the invoice has not been generated / published or before H-5) is to do UPFRONT PAYMENT (deposit system), with the following guidelines. (Adds Credit).