So sorry for the missed chat and/or your emergency moment. Thanks for your kind patience and cooperation. We may not be directly contacted over the phone or chat due to some high activities or occasions. But We believe that limited office hours, number of operators and staffs, and other activities will not be a barrier for us to reach you. We will keep you informed, updated, and also we will strive in putting into high efforts to reach you. We also believe that the easiest way to reach us and the most probable method to serve our clients 24/7/365 is over our support ticket (or email us at sales@winnervps.com) or Whatsapp at +62 812-7789-6969